Refund & Cancellation Policy

Refund and Cancellation Policy

Effective Date: 23/09/2024

At Shaypes, we value your trust and strive to deliver quality products with the utmost care. To ensure clarity and transparency, we have outlined our Refund and Cancellation Policy below. Please read carefully before making a purchase.

1. Prepaid Orders Only

  • Prepaid Orders: All orders placed on Shaypes.com are strictly prepaid. We do not offer Cash on Delivery (COD) as a payment option. Customers must complete payment through the available online payment gateways before an order is processed.

2. No Cancellations

  • Order Placement: Once an order is placed and payment is successfully processed, it cannot be canceled under any circumstances. Please ensure that all order details, including product selection, quantity, and shipping information, are accurate before confirming your purchase.

3. No Refunds

  • No Refund Policy: Due to the nature of our business, Shaypes.com does not offer any refunds once an order is placed. This includes situations where customers wish to change, modify, or cancel their order after confirmation. All sales are final.

4. Exchanges

  • Product Exchanges: We do not offer exchanges for products ordered unless a product is delivered damaged or defective. In such cases, please contact our customer support team within 24 hours of receiving the product with necessary proof (such as photos) of the issue, and we will assist with resolving the matter.

5. Damaged or Defective Products

  • Claims for Damaged Goods: If you receive a product that is damaged or defective, please notify us within 24 hours of receiving the order by contacting our customer service team at hello@shaypes.com with the order number and relevant details. We will work with you to resolve the issue as per our Return Policy.

6. Contact Us

If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our customer service team at:

  • Email: hello@shaypes.com
  • Phone: +91 704 535 1282

By purchasing at Shaypes.com, you agree to our Refund and Cancellation Policy.

Thank you for choosing Shaypes!